Media and Permalinks option missing

problem: Media uploads & Permalinks (pretty links) option doesn’t show up /exist
host: crazydomains.com.au
website name: benstephens.com.au
examples (screen shots):
1. https://benstephens.com.au/wp-content/uploads/2010/05/media.png
2. https://benstephens.com.au/wp-content/uploads/2010/05/perma.png
tried solutions: reinstalling wordpress, adding mod_rewrite to .htaccess

Any advice would be greatly appreciated
Isaac