• Resolved leforumdulocal

    (@leforumdulocal)


    Hello dear community ??

    Well i purchased Measurement Price Calculator plugin and… well the issue is in the title.

    We setted up a price table, with KG scales and price per KG.

    The options nicely shows up on the front end, the price is calculated with the right price per weight, and the calculated price shows up after select the options into the dropdown menu.

    BUT, when i click “Add to cart” it simply does not work. The cart remains empty.
    It only happens with the product setted up with the sell per weight option.

    If you have a solution for us it would be incredibly nice because clearly we don’t get that alone :O

    For more information : i’ve the last version of Woocommerce (18/09/2020) i’ve DIVI theme (last version) and well. If you need some more information I give them ASAP !

    Have a nice day !

    Kind regards,

    Sébastien BRINGEL – Le Forum du Local

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Since this issue is with a paid plugin, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter leforumdulocal

    (@leforumdulocal)

    Hello Fevered,

    Well since we bought our plugin on WPspring i don’t know if the support is included…

    We Friday but have no response yet.. What do you think ?

    It is the exact same plugin as on woocommerce.com (last version)

    Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Ah, in that case I recommend reaching out to WPspring for support – support for paid plugins is only available on WooCommerce.com if the plugin was purchased from WooCommerce.com

    Hi @leforumdulocal,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Measurement Price Calculator : product does not ADD TO CART’ is closed to new replies.