Me ha desaparecido WooCommerce

Hi @blackupcolor77,

I translated your message so as to reply here, but please feel free to write back in your language.

Translated message:

>Two days ago he made the requested updates and since then WooCommerce has disappeared and by default my online store.
How can i fix this?

Just to check, when you go to wp-contents/plugins, do you still see the WooCommerce folder? If it is still there, chances are that there was a glitch with the update. You can delete the WooCommerce folder and then try to install WooCommerce afresh using any of the methods in our installation guide.

Important to Note:

• By deleting the WooCommerce folder, you only remove the plugin and its files. Your settings, orders, products, pages, etc… will still exist in the database.
• Make sure to create a backup of your site before carrying out the above process. I suggest using plugins like UpdraftPlus for backups.
• Feel free to ask your host to assist with the process

I hope this helps, let us know how it goes.
Thanks.

Hi @blackupcolor77,

We’ve not heard back from you in a while. So, just to check, were you able to get WooCommerce back after trying the above?

We’ll be happy to get an update from you.
Thanks.

Hi,
This thread has been inactive for a while, so I’m marking it as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.