• Resolved admgatisshop

    (@admgatisshop)


    me gusta mucho el plugin se ve mejor y funciona, pero luego de realizar la compra no me lleva a la pagina de agradecimiento o detalle de compra, queda en blanco no se por que … antes no pasaba con la pagina de pago común ….

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Heckler

    (@adamkheckler)

    I translated your message using Google Translate, and it seems like you’re not being redirected to the “thank you” page after purchase, correct?

    Did you also report this here?

    https://github.com/woocommerce/woocommerce-gutenberg-products-block/issues/3102

    In any case, in my testing, I do get redirected to the thank you page. Video:

    https://d.pr/v/tQ2fjD/Or7lfwv1Ha

    If that’s not happening for you, the issue might be caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to do this, on a staging site if possible:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter admgatisshop

    (@admgatisshop)

    Hi, I solved it already …. I did a lot of tests and nothing.

    It only worked when I went to WooCoommerce settings> settings> advanced> checkout variables> order received> delete your variable and retype it (order-received) and the thanking page works. I don’t know why it happened, but it already works. Thank you.

    • This reply was modified 4 years, 6 months ago by admgatisshop.
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