• Hi there,

    I want use the map feature of this plugin, so I’ve downloaded and installed the “Visitor Maps Geolocation Addon”, now when I go the settings page of “Visitor Maps” I see an alert message: “The Maxmind GeoLiteCity database is not yet installed. Install Now”, when I click on “Install Now” I get this wordpress error: “You do not have permission to access this page.”.
    I’ve the correct permission for folder and files on wordpress, I’m using as hosting “Altervista” and never got this problem until now.
    I downloaded the database “GeoIP.dat” from this site: https://dev.maxmind.com/geoip/legacy/geolite/ I don’t know if is correct, I inserted this file in the folder of “visitor-maps” plugin and “visitor-maps-geoip” but in both case I’ve no luck, still same alert and error message.
    I saw also that I’m not the only one that have this problem, and I need help to fix this.

    Have a good day!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi, can you read through the following forum thread. Let me know if this helps you.

    Thank you

    Thread Starter serdam

    (@serdam)

    Hi, in the topic that you’ve linked no one has solved the problem and also I already read it and no solution have worked for me.
    I tried to install the db also on another wordpress version 4.8.1 (on my localhost) and also here I’ve the same problem.
    Please, fix this bug, thanks.

    Hi, yes I know what you mean. However this issue was resolved for some but not for others, from the thread I shared above.

    The plugin developer will investigate further this issue.

    Sorry for not being able to help you further.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Maxmind GeoLiteCity database is not yet installed’ is closed to new replies.