Maxmind database not found

  • Hi, thank you for the plugin!
    At the start I tried using your first free data source: HostIP.info Web-API
    But it didn’t detect all the IPs, so I moved to maxmind.

    I’ve signed up for GeoLite2 account on maxmind website and created license key. I’ve also downloaded GeoLite2-Country.mmdb database from their website, and uploaded it to /wp-content/uploads/GeoLite2-Country.mmdb. When I intered the Filepath to mmdb-file and When I click save it gives me an error: “The manual datafile has not been found or is not a mmdb-File.”
    Here are the screenshots:
    https://ibb.co/1myXgzX
    https://ibb.co/6P20YKs

    I’ve also tried to enter full path https://www.demostran.eu/wp-content/uploads/GeoLite2-Country.mmdb and I’ve also made a copy of db and moved it to root https://www.demostran.eu/GeoLite2-Country.mmdb which also didn’t work.

    What am I doing wrong?

    And please note that this is my personal testing website. When succeded, I’ll implement it on the production.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Benjamin Pick

    (@benjamin4)

    Full *file* paths also work, e.g. /var/html/wordpress/wp-content/… – depending on your hosting environment.

    However, it is better if you use “Automatic update” and enter your licence key details there – because the database should be updated regularly.

    Thread Starter marty333

    (@marty333)

    Thank you for your quick answer. But also this didn’t work. Maybe some problem with the access of files on my part.

    If I try to change settings to: “Maxmind GeoIP Lite City (Automatic download & update)” and then insert ID and Key, I get this error:
    Selected data source: Maxmind File Database (file does not exist or is not readable) (updated weekly)
    No Maxmind database found.
    Do you think this is a problem with my account?

    I’m still using free account. Now I applied for trial Maxmind Precision Web-API to try with that but I’m stil waiting for the approval.

    Thread Starter marty333

    (@marty333)

    It is solved now. I’ve just selected 4th option: Maxmind Precision Web-API Maxmind Precision Services and inserted my ID and key of my free account and it works. Strange, because I thought that you need to pay Maxmind for this option.
    Thank you anyway.

    Plugin Author Benjamin Pick

    (@benjamin4)

    Probably that is the precision trial for free.

    Which error do you see when you are on “automatic update” and click on “update now” ?

Viewing 4 replies - 1 through 4 (of 4 total)
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