• Resolved elcul

    (@elcul)


    I have an “airmail” weight zone shipping table set up (Brazil in this example) that has a maximum weight of 1750. After that there’s an “express” shipping table.

    The final 2 lines of the “airmail” table are:
    1609 | 27.50 |
    1750 | 30.00 |

    “Express” is set up as follows:
    2070 | 50.00 |
    4370 | 100.00 |
    6670 | 150.00 |

    I feel like any weight over 1751 should only be offered the express shipping option, but currently Woo is offering airmail at $30 for all orders over 1750 which is obviously wrong. Is this a new bug? An error on my part? Some other issue?

    • This topic was modified 5 years, 3 months ago by elcul. Reason: url links

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • AJ a11n

    (@amandasjackson)

    Hi @elcul

    It sounds like you are using an additional plugin to offer shipping rates according to weight. Are you aware of the name of the plugin?

    If not, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter elcul

    (@elcul)

    Hi. I implemented a workaround of sorts. I just increased the airmail shipping weights by $2.50 per 230g on the basis I can just mail 2 packages if needed and take a small hit on the fixed cost. I would still like to understand why this doesn’t work as expected though.

    It does look like I’m using a plugin for the weight based shipping:
    “Weight zone shipping for WooCommerce” by Oik. I guess it hasn’t been developed beyond WP 4.8.11 now looking at the details.

    
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    AJ a11n

    (@amandasjackson)

    Hi @elcul

    I would still like to understand why this doesn’t work as expected though. It does look like I’m using a plugin for the weight based shipping:
    “Weight zone shipping for WooCommerce” by Oik. I guess it hasn’t been developed beyond WP 4.8.11 now looking at the details.

    I think you answered your own question there ?? Seems as though the plugin is outdated, which would explain why it is not functioning properly.

    If you are interested in trying a different plugin to accomplish this requirement of shipping your products based on weight, I would recommend taking a look into using this plugin:

    https://jeroensormani.com/setup-weight-based-shipping-woocommerce/

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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