Maximum file size in free version

  • Resolved kitcarguy

    (@kitcarguy)


    6 years, 6 months ago

    Hi there. Thanks for the great plugin. I though this would be a great addition to our website to allow our readers to be able to post info on their own cars. I have had a few people test it and it seems that none of them can get it to complete do to image file size.

    Is this something that is only available to change in the paid version or am I just not seeing it int he free version? I have it set to allow 4 images but I cant figure out why it is not allowing them to upload them.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help. So are you saying that a) you are not able to upload large images, or b) you are not able to upload more than one image, or c) both or something else. Please let me know so I can better understand and try to help asap, thank you.

    • This reply was modified 6 years, 6 months ago by Jeff Starr. Reason: add info
    Thread Starter kitcarguy

    (@kitcarguy)

    Hey Jeff,
    Thanks for the fast reply. I just tested it myself and this time with a 3mb image and this time there was no error message, but I got no notification that something was submitted and I do not see it in my dashboard.

    Thanks

    Plugin Author Jeff Starr

    (@specialk)

    Hey , it sounds like further troubleshooting is required. Unfortunately when it comes to file uploads, there are a LOT of factors involved, and each must be correctly configured in order for file uploads to work. To help people out, I wrote a guide that explains the things that you can test when troubleshooting file upload issues:

    https://plugin-planet.com/usp-pro-troubleshoot-file-upload-issues/

    I hope it is useful for you

    Plugin Author Jeff Starr

    (@specialk)

    Hi kitcarguy, I hope you got this sorted out. I’m gonna go ahead and mark this topic as resolved to help keep things organized. Feel free to follow-up or post afresh with any new issues or questions, I’m glad to help however possible. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Maximum file size in free version’ is closed to new replies.