Maximum attempts notification not working properly for users

  • Resolved jenniferwanderlustforlife

    (@jenniferwanderlustforlife)


    6 months, 3 weeks ago

    I set up a Choosing poll with the ‘Maximum number of attempts per user’ activated using IP and cookies. It works insofar as the user’s vote is registered only once, but on the user’s end it doesn’t appear this way.

    Having voted once, I visit the page again and there is no difference; it still displays the poll, and if I vote again it says ‘Thanks for your answer’ even though I know nothing is being recorded. The only place it does NOT do this is in the browser where I am logged into WordPress (Firefox) – there I get the correct notification ‘You have already voted’. With Safari or Chrome it is as I said above.

    I am using www.remarpro.com 6.5.2

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jenniferwanderlustforlife

    (@jenniferwanderlustforlife)

    In addition to the issue reported above, I am in general seeing issues with updates to the text of the poll question (post-publishing) not reaching anyone but those actually logged into the WP account (in other words, me and no one else). This is happening even 6+ hours after I save the update and can view it myself. Is this a known problem??

    Plugin Support Jasmine

    (@hyenokian)

    Dear @jenniferwanderlustforlife,

    Thank you for your topic.

    I would like to note that we have checked and noticed that you have a cache plugin, due to which the changes don’t appear in the front.
    Please, exclude the link where the poll is located from the cache plugin, then please clear all the caches and check whether the issue persists or not.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter jenniferwanderlustforlife

    (@jenniferwanderlustforlife)

    That did the trick, thank you Jasmine!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @jenniferwanderlustforlife,

    Thank you for your reply.

    Glad to hear that everything works fine for you.

    If your query is resolved, please take a moment to rate and review the plugin or support.

    Many thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
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