• Resolved sbelletti

    (@sbelletti)


    My form allows 25 image uploads, and it appears to the user that all 25 images are uploaded successfully. However, only the first 20 are actually uploaded.

    I’ve confirmed that the form is set to allow up to 25 images.
    The form allowed me to choose 25 images.
    The Media Library only contains the first 20 of the 25 I uploaded.
    The posts’ Custom Fields only contain fields for 20 images.

    Any thoughts?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Most likely the image/file uploads are denied by the server. Have you checked your site’s error/debug logs for any clues?

    Thread Starter sbelletti

    (@sbelletti)

    I can upload the images through the Media Library without any problem. The files are small and well within the upload limits set. It’s a total of 15MB of files, and my host allows me up to 64MB.

    Where would I find error logs?

    Plugin Author Jeff Starr

    (@specialk)

    Ask your web host, it varies widely from server to server.

    Thread Starter sbelletti

    (@sbelletti)

    I’ve emailed him and will let you know his response. Thanks!

    Thread Starter sbelletti

    (@sbelletti)

    Ah, yes! I see in my extended PHP configuration log that it’s set to 20. I’ll have him increase that for me.

    It might be nice for the plugin to check for that and not allow the form creator to set a maximum number higher than allowed.

    Thanks for the quick reply!

    Thread Starter sbelletti

    (@sbelletti)

    One note from my host:

    “Uploading as a big batch shouldn’t be a post of this many files at the same time, it should be a set of separate HTTP POST requests with one image per request. Most modern uploads upload images one at a time as separate requests, which can be done in parallel to speed things up too.”

    Is this something that is addressed in the Pro version?

    Plugin Author Jeff Starr

    (@specialk)

    Yes I have tried both methods and have found that most cases perform better with a single POST/FILES upload. For edge cases where lots of files need uploaded, it can be better to upload individually but not always. I do appreciate the feedback and will again take a look at the plugin’s upload functionality and see how anything might be optimized to benefit the most possible users. Thank you for sharing (and for the great review) @sbelletti.

Viewing 7 replies - 1 through 7 (of 7 total)
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