Max not preventing customers from adding more to cart

  • Resolved Kristen Gunther

    (@kristengunther)


    3 years, 4 months ago

    Hi there!

    I am hoping you can help me with a question about your plugin. I have several products at my WooCommerce store using Min/Max settings. However, when I set a max, customers are still able to add over the max to their cart and go to checkout.

    For example, I have a simple product with these settings: https://pasteboard.co/NZeqKZLjKSMx.jpg

    If I go to the product page, I can write in 27 as the number I want to order (the max is 25).

    I can add all 27 to my cart. I receive an error message, but the 27 are still added. https://pasteboard.co/Sl6YyKWR1J4T.jpg

    Do you have any thoughts on how I can resolve this? Previously when I used this plugin, if I listed over the max number on the item page, I would get an error even before I clicked “add to cart”.

    I am using version 2.0.

    Look forward to your thoughts here. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor CodeAstrology IT Firm

    (@codeastrology)

    Hello Kristen Gunther,

    Please give us your product link we need to check this issue. after checking this we will give you an update.

    Regards,

    Thread Starter Kristen Gunther

    (@kristengunther)

    Thank you so much for your response. I actually realized this issue is a result of a conflict between your plugin and another plugin I have installed on my site. Please feel free to consider this closed. Thank you again.

    Plugin Author Saiful Islam

    (@codersaiful)

    Thanks a lot for your confirmation.

Viewing 3 replies - 1 through 3 (of 3 total)
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