Max image size gets ignored

  • Hello, I started to use the plugin, I think it is great but it seems like the max image size gets ignored. I’ve set it to 4MB but my users can upload images with unlimited sizes and my server sometimes cannot resize such big images.

    Is this normal, shouldn’t the max size be limited?

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shabti Kaplan

    (@shabti)

    Thanks for letting me know. We have heard of such an issue.

    Our forms resize images, but then it stills checks the file size to make sure it’s not bigger than the max file size. Are you sure the same file is being uploaded?

    Thread Starter sabine99uber

    (@sabine99uber)

    Don’t you resize the image on the server? So it has to get uploaded before it get’s resized?

    If not, maybe it is a problem with my browser.

    • This reply was modified 1 year, 10 months ago by sabine99uber.
    Plugin Author Shabti Kaplan

    (@shabti)

    It’s resized in js before it’s sent to the server

    Thread Starter sabine99uber

    (@sabine99uber)

    Interestingly I’ve tried it on my Windows PC in Chrome and on my Windows Tablet in Chrome now, and on the PC it always works but not on the tablet with very big images.

    I am going to try a few things and report back if I find something new.

    Thread Starter sabine99uber

    (@sabine99uber)

    I found a different issue. No matter how big I set the maximum image width and height, the downscaled version never gets bigger than 2560px. If I set it to 1000x1000px it works but 4000x4000px for example do not work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Max image size gets ignored’ is closed to new replies.