• Resolved an29

    (@an29)


    So I have a store with over 13.000 products. And I regularly have to update all the prices. Till now I’ve used CSV-import. But I noticed that when I update all 13.00 with the same file. A majority wont get updated (in other words, skipped), even if im in the size range. If I make the CSV file in smaller baches, like 750 products per file. It seems to work fine. Is there a max products amount or something?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @an29,

    A majority wont get updated (in other words, skipped), even if im in the size range.

    Usually, when products are skipped, there is a message accompanied by a log. Did you receive such a message? Or did you observe that the products were not being updated when you checked yourself?


    Link to image: https://d.pr/i/2scfdq


    Could you also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

    Look forward to hearing back from you.

    Are you updating with the CSV full of all the product data – name, description, images etc?

    If so, try just using the SKU and price fields – that will cut down on a lot of database processing!

    Roxy

    (@roxannestoltz)

    Hi @an29 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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