Mautic Tracking

  • Resolved tibehrius

    (@tibehrius)


    5 years, 5 months ago

    Hello.

    Firstly, congratulations to the entire WPMU DEV team for the excellent work on this plugin. This plugin is much better than all the other plugins I tested.

    I currently use Mautic to track my site users. All the form of contact of this site is of the own Mautic, and being thus, it is possible to associate the history of pages visited by these users after completing any form.

    I made the integration between Hustle and Mautic through “Email Collection Module” in Hustle, and when filling out the form, the user is being registered on my Mautic. The problem is that I can not tracking this user, perhaps due to the integration method used by the module.

    In this case, I provide 2 suggestions: allow you to enter third-party forms through shortcode (so I can insert a form from Mautic itself), or perform the enhancement of the Mautic module so that you can merge the contact’s cookie so that the tracking works after completing the Hustle form. For reference, I provide this article that talks about Mautic tracking. There is even a library (PHP) ready to fix this problem:

    https://medium.com/@jan_linhart/the-simplest-way-how-to-submit-a-form-data-to-mautic-1454d3afd005

    Thank you in advance for your attention.

    • This topic was modified 5 years, 5 months ago by tibehrius.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @tibehrius ,

    Thank you for your post.

    allow you to enter third-party forms through shortcode (so I can insert a form from Mautic itself),

    Modules in Hustle should parse shortcodes without an issue – so you should be able to insert shortcode there. Have you tried that and it wasn’t working?

    kind regards,
    Kasia

    Thread Starter tibehrius

    (@tibehrius)

    Unfortunately, it did not work. I’ve tried this …

    View post on imgur.com

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @tibehrius

    I checked the shortcode functionality in the Main Content and it’s working well in my test site.

    Have you tried the shortcode in a normal page content to test that’s working?

    If so, is there any console error in browser’s console log while you use in Hustle’s popup main content? Please advise!

    Thank you,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Closing this topic due to recent inactivity.
    Feel free to post back any update or create a new topic and we’ll be glad to carry on troubleshooting. ??

    Thank you,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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