Matomo 3.7 compatibility

  • Resolved johnhennmacc

    (@johnhennmacc)


    6 years ago

    A recent Matomo upgrade broke the connection that the plugin had with the instance in question. Can the plugin be tested with the latest Matomo version to see if it still is compatible? Thanks in advance.

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  • Plugin Author braekling

    (@braekling)

    There is no known issue with Matomo 3.7.

    You can try these steps:

    – Check if the auth token is still valid.
    – Run the test script (see Support tab in the plugin’s settings). Very often the messages give a hint why the connection does not work anymore.
    – Reset and reconfigure the plugin.

    Thread Starter johnhennmacc

    (@johnhennmacc)

    Thanks for the reply.

    I managed to get it working by getting php-curl sorted and switching off SSL verification. The last step may not be ideal but it did the job.

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