Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author maximum.software

    (@maximumsoftware)

    Does your PDF have form fields? If not, you will need to use some PDF editing software to add fields.

    Thread Starter ozgurgedikli

    (@ozgurgedikli)

    Form fields are available. When I install it on Jotform online, it appears normal. It doesn’t recognize it on the plugin.

    PDFescape, where I edited the pdf, is available on the relevant link.

    • This reply was modified 1 year, 4 months ago by ozgurgedikli.
    Thread Starter ozgurgedikli

    (@ozgurgedikli)

    If you send a sample pdf for the pdf fields you specified, we can see whether the error is in the pdf we prepared or in the application.

    Plugin Author maximum.software

    (@maximumsoftware)

    Here is a demo PDF with fields:
    https://pdf.ninja/demo.pdf

    If you can send me your PDF to my email (admin at maximum dot software), I will try to debug the issue.

    Thread Starter ozgurgedikli

    (@ozgurgedikli)

    When I open the pdf form insertion section in the form section of the plugin, this error appears.

    Are you sure you want to insert a PDF file without a form field?

    https://ibb.co/8n3qkj6

    • This reply was modified 1 year, 4 months ago by ozgurgedikli.
    • This reply was modified 1 year, 4 months ago by ozgurgedikli.
    Thread Starter ozgurgedikli

    (@ozgurgedikli)

    When I upload the sample demo pdf you sent, it gives the same error.
    PDF form fields are not found error.

    https://ibb.co/Y8FqfbQ

    Thread Starter ozgurgedikli

    (@ozgurgedikli)

    The pdf document I am trying to upload is

    https://transfiles.ru/a701r

    Plugin Author maximum.software

    (@maximumsoftware)

    Your PDF does indeed have fields. It seems to be working perfectly for me in my own WP instance. However, there appear to be a few other issues going on your screenshots.

    First, there is the “Cannot access attachment file” error. I’m not sure what is causing it. It may be caused by another plugin. Can you share a list of your currently installed plugins?

    Second, it is possible that you may be using an optimization plugin (like Imagify or ShortPixel Image Optimizer). These kinds of plugins might be stripping the form fields out of your PDF (to reduce its size). This will obviously cause problems because my plugin would think that there are no fields in your PDF.

    If you can provide a list of your installed plugins, that may give me some clue regarding what might be causing your issues.

    Alternatively, if you don’t mind allowing me temporary access to your wp-admin dashboard, please send me temporary login information to my email (admin at maximum dot software). I would be happy to log in and debug the issue for you.

    Thread Starter ozgurgedikli

    (@ozgurgedikli)

    Thanks for the details.
    I added the list of plugins.
    Will inactive plugins (Imagify) be effective in this?

    https://ibb.co/TWsBh5y

    Plugin Author maximum.software

    (@maximumsoftware)

    I reviewed your list of plugins. Some of these are difficult to make out due to localized plugin names, however, so far I am not seeing any plugins that might be causing your issues. It is possible that ‘Alchemists Advanced Posts’ is doing something, but I am unsure.

    At this point, I would recommend disabling plugins and seeing if the problem goes away.

    The other thing I can offer to you is debugging the issue directly in your WP instance. If you don’t mind sending me temporary wp-admin login details to my email, I would be happy to log in and try to determine the source of the issues.

    Plugin Author maximum.software

    (@maximumsoftware)

    Regarding Imagify, if you had it enabled after the blank/original PDF file was uploaded then it may have stripped forms from your PDF. You will need to re-upload your original file after disabling Imagify. If you really want to use Imagify, you have to configure it not to remove forms from PDF files.

    Thread Starter ozgurgedikli

    (@ozgurgedikli)

    Hello

    Thank you very much for your support.
    After deactivating the Imagify application as you said, I removed and installed wpforms and pdf_forms_for_wpforms again.
    The fields are now visible.

    Plugin Author maximum.software

    (@maximumsoftware)

    You don’t actually need to reinstall WPForms or PDF Forms Filler for WPForms plugins after removing the Imagify plugin. You just need to reupload the original PDF file.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Matching form fields to pdf fields’ is closed to new replies.