Hi @mikejkelley,
We’re sorry to hear that you were not happy with the purchase experience of the PDF Embedder Premium plugin. The Secure and Premium plugins both includes 12 months of support and plugin code updates. This will be reflected by the expiry date you will see when you activate the plugin license on your site.
At the end of the 12 months, the license will renewed automatically for your convenience with a 20% discount over the original purchase price. This is stated in our Pre-sales FA?Q and on our Terms o?f Service agreement which is available here and linked to at the time of purchase.
If you choose not to renew (i.e. you cancel the license from your account dashboard), the plugin is yours to use forever but you will no longer receive the updates or have support access once the license expires. The plugin will continue to function as we do not do anything to disable the functionality; however, please be aware that we cannot guarantee continued functionality due to changes made to the WP core and other external factors.
