Masonry stopped working.

  • Resolved wendybedell

    (@wendybedell)


    3 years, 7 months ago

    I built this website and it was great a couple days ago. This morning I logged in and the masonry layout for the galleries has stopped working. This site is highly dependent on images, and it has to be the masonry layout. I haven’t changed any settings since it was working two days ago. Has there been an upgrade? Please help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @wendybedell

    I have had a look at the gallery page you’ve shared with us and from my end, the gallery with the Masonry gallery template is loading perfectly on the webpage as it should.

    Here’s a screenshot of the gallery loading perfectly from my end: https://prnt.sc/11yo53d

    I’d like to kindly ask you to try reloading the gallery page on an incognito tab of that browser, or in another different browser or device. If the gallery does load without any issues on any of those other browser tabs, then the cache in your browser was the one causing issues and you can clear it.

    Also, if you have any cache plugins or tools on your site, kindly clear them too.

    Hope this helps. If you have any questions, don’t hesitate to ask.

    Kind regards,
    Elvis.

    Thread Starter wendybedell

    (@wendybedell)

    Unfortunately, the gallery is cutting off the images, and making them horizontal. This was not happening several days ago. The gallery is set to “masonry” and was looking great. My client was happy, and now the gallery is chopping images. Before, you could see each image in its entirety in a really cool masonry layout. Not sure what happened, but I could really use some help to fix it. I’d appreciate any guidance you may have.Thank you for taking the time to look at this –Wendy

    Plugin Author bradvin

    (@bradvin)

    hi @wendybedell

    Also, when you edit the gallery in the backend, does the gallery look like you expect?

    I had a look at the images you are using, because at first I thought the thumbs were getting cropped which was cutting off the top and bottoms of the images. But the full-size images are also cut off. An example : https://capturestudiosphotography.com/wp-content/uploads/2021/03/IMGL4552-1600×900.jpg

    Can you check that the fill size images are correct please

    Thread Starter wendybedell

    (@wendybedell)

    The gallery does not look masonry in the back end either. The settings are: Masonry Image Gallery. Thumb width: 500, Masonry Layout: 3 Columns, HOrizontal Layout: disabled: Gutter Size: Larger Gutter, Thumbnail Link: full size image, Lightbox: FooBox. I also have Retina Support 2x and 3x checked. I have cleared the thumbnail cache and tried the force original thumbs.

    Thread Starter wendybedell

    (@wendybedell)

    I just deleted the plugin. Thank you all for trying to help with this issue. The plugin is exactly what I want, it just doesn’t work with my set up.

Viewing 5 replies - 1 through 5 (of 5 total)
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