Marketplace Plugin Crashes Site Immediately

  • Hello. I am trying to install your plugin. It looks very promising but I’m off to a not so good start with it.

    I installed the front end manager and activated that. It works fine.

    Then I installed and activated the marketplace plugin and activated. The setup help process screen popped up. I started going through it and on the screen of payouts where you can select Stripe, that is where it crashed, I didn’t have my credentials to put in there yet for Stripe, so I left it blank.

    Hit continue and the site went to critical error.

    I deactivated both plugins and uninstalled them. Then dropped the WCFM database tables to get a fresh start.

    This time I installed the Front end manager and it works just fine again, but now after installing and activating the marketplace plugin the site immediately goes to critical error.

    What could cause this? Conflicts with another plugin?

    Hope you can help me get this going. I have high hopes that your multivendor setup is the one for us… we’ve tried Dokan (not good enough), multivendorx (ok, but support is not there enough).

    Thank you for your help.

    P.S. I also sent this support question through the pre-sales question form on your site.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter roni_gabriel

    (@roni_gabriel)

    I noticed in the critical wordpress email that shows the error printout, it states there is a problem with the stripe API string can’t be the empty string…. but if I have dropped the database tables and deleted all plugins to do a fresh install, then how is this error recurring on activating the marketplace plugin again? Does not dropping all the WCFM database tables and reinstalling all plugins erase any previous setting? Please advise how to fix. Thank you!

    An error of type E_ERROR was caused in line 264 of the file /var/www/*************/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/Stripe/lib/BaseStripeClient.php. Error message: Uncaught Stripe\Exception\InvalidArgumentException: api_key cannot be the empty string in /var/www/****************/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/Stripe/lib/BaseStripeClient.php:264
    Stack trace:
    #0 /var/www/*****************/public_html/wp-content/plugins/wc-multivendor-marketplace/includes/Stripe/lib/BaseStripeClient.php(59): Stripe\BaseStripeClient->validateConfig(Array)

    Plugin Author WC Lovers

    (@wclovers)

    Hi,

    We’ve identified that our recent update has caused a conflict with the WooCommerce Bookings plugin. Please try this beta release and let us know if it resolves the issue: Link.

    Thanks!

    hi, just wanted to share we experienced the same problem with updating using v.3.6.11 – crashed our site. Your beta 3.6.11 v2 seems to have resolved this (thank you). We use bookingwp.

    • This reply was modified 5 months, 4 weeks ago by yolosimba.
    Plugin Author WC Lovers

    (@wclovers)

    We plan to release this update in a few days, after completing some additional rigorous testing.

    Thread Starter roni_gabriel

    (@roni_gabriel)

    Yes. Thank you. That fixed the issue. Now we are off to a much better start!

    P.S. I like your detailed documentation tutorial on setting up payments. It’s so needed. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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