Hey @ttaylor222
Thank you for reaching out, we do appreciate your time. I noticed you also opened a support ticket on our website, where I have already replied with a potential solution.
As the issue directly relates to our Pro add-on, and we are not allowed to discuss or assist with any premium support here on these threads, as per the www.remarpro.com guidelines (reserving these threads for support of out basic plugin), I will continue to assist you via email.
As mentioned, I have replied with a potential solution, which should resolve the issue. I look forward to hearing back from you and getting this sorted.
Please note: As the issue relates to our Pro add-on, I will be marking this thread as resolved, as these forums are specifically focused on supporting our basic plugin.
