mark does not display in the map

  • Resolved josevaldez

    (@josevaldez)


    1 year, 7 months ago

    Hi,

    In the map at check out, i click in “detect my location” so i can start moving the marker, but i click and does not display the marker. Does not seem to be an api or location permission issue.

    Could you check it out, please?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter josevaldez

    (@josevaldez)

    Only alert i see is this (share screenshot)

    • This reply was modified 1 year, 7 months ago by josevaldez.
    Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi there, from the message it seems this is an issue with your browser/network.

    Please try from a different browser or computer to see if the issue still happens.

    If it does, you can try disabling all plugins except Kikote and WooCommerce to see if the issue still exists. If it doesn’t then the issue would be due to a plugin conflict on your website

    Please try and let me know how it goes

    I have the same issue. The browser I am using is Chrome.

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    @gmorel81 Please create a separate thread so that I can address your issue separately

    Thread Starter josevaldez

    (@josevaldez)

    Hi, I did what you say but issue remains, i get the same alert.

    Regards,

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi @josevaldez Please try out the demo I have set up and let me know if you’re still experiencing the issue.

    You can access the demo here: https://plugin-demos.instawp.xyz/kikote/shop/

    Add a product to cart and head to the checkout page and then try to detect your location and let me know if the issue still happens.

    Thread Starter josevaldez

    (@josevaldez)

    Hi, in that demo the marker works,

    Regards,

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi, how can I get access to your shop to add a product to the cart and checkout? Please send a link to the shop.

    If the issue is not happening on the Demo store, but it is on your website, then maybe it might be due to a plugin conflict on your website. Did you try disabling all plugins except Kikote and WooCommerce and testing this out? You might also want to temporarily change themes to one of the default ones to test as well.

    The error was related to something with the network, so another thing to try is sending the link to a friend in a different location and having them test the map to see if they get the same issue, or trying the site from a different location (like from a public wifi area) and see if the error still happens.

    Please also reshare the screenshot of the error

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi, i havent heard from you in a while. I will close this thread now. Feel free to open new thread if you’re still having issues.

Viewing 9 replies - 1 through 9 (of 9 total)
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