March 2020 Update has caused fatal error

  • Resolved chloebaggins

    (@chloebaggins)


    4 years, 8 months ago

    Hello,
    On Mar 6, 2020 (PST), I updated to the most recent, V1.5.1, version of Agama. Shortly after updating, my webiste went down and I have had to enter WP’s recovery mode. I deleted a couple of older plugins and deactivated all the rest, but I still get this: Theme could not be resumed because it triggered a fatal error. This theme failed to load properly and was paused within the admin backend.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @chloebaggins,

    Can you show us the error output ?

    We need to know where error occured so we can confirm it is related to the Agama theme.

    Best Regards

    • This reply was modified 4 years, 8 months ago by jerryscg.
    Thread Starter chloebaggins

    (@chloebaggins)

    Thanks for the prompt response Jerry! I didn’t have an error output and likely now can’t get it since my site is back up. I ended up going through my host to resolve this issue. Their tech support said there was malicious code in the theme, but did not tell me what that code was. Now that it’s fixed, I don’t have a way to get that information for you. Sorry.

    @chloebaggins,

    There is not any malicious code into the theme since wp.org would not accept the Agama theme into the theme repository if that was the case.

    The only thing could happen is that your website was hacked somehow and the attackers injected the malicious code into the theme.

    Anyway, I’m glad that everything is fine now.

    Regards

    • This reply was modified 4 years, 8 months ago by jerryscg.
Viewing 3 replies - 1 through 3 (of 3 total)
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