Maps not displaying on mobile devices

  • Resolved delythchandler

    (@delythchandler)


    2 years ago

    Clicking the links “View on Google maps” show a google map in a pop up, but when viewed on mobile devices, the popup just shows an empty grey box, with the address label hidden in a tiny white label overlay.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ashok Singh

    (@flippercode0505)

    Hello,

    Thanks for contacting us.

    I just check your map it’s working fine on Android devices but not on iPhone.

    Can you please let us know the version of WordPress and WP MAPS you are using?

    We are waiting for your response.

    Thanks

    Thread Starter delythchandler

    (@delythchandler)

    Thank you for your response.
    On the live site we are on WP 5.7 and plugin version 4.3.5.
    I have tried upgrading the plugin to 4.3.6 on our staging site and the error is still there.

    Plugin Support Ashok Singh

    (@flippercode0505)

    Hello,

    Thanks for your message.

    Can you please try it with the lastet version WordPress 6.1 and WP MAPS 4.3.6 (Last updated: 2 weeks ago)

    After updating to latest versions please let us know if it works for you or not?

    We are waiting for your response.

    Thanks

    Thread Starter delythchandler

    (@delythchandler)

    Hi Dinesh,
    Thanks for your response.
    I have upgraded the plugin to 4.3.6 and WordPress to 6.1 on the staging site, but I’m still seeing the problem here
    https://staging.douglaswillis.co.uk/contact-us/
    Delyth

    Plugin Support Ashok Singh

    (@flippercode0505)

    Hello,

    Thanks for the confirmation.

    Thank You

Viewing 5 replies - 1 through 5 (of 5 total)
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