Mapping issue for sales recipts

  • Resolved timloden

    (@timloden)


    4 years, 5 months ago

    Hi, I purchased the pro version of this plugin and have been having an issue, I reached out twice via the contact form but havent header back from anyone. I am getting the following error when mapping a woocommerce order to a sales recipt:

    {“Error”:[{“Message”:”A business validation error has occurred while processing your request”,”Detail”:”Business Validation Error: Select a product or service 2: -10.65″,”code”:”6000″,”element”:””}],”type”:”ValidationFault”}

    The 10.65 its referring to is the shipping cost, is there a way to map this to a shipping cost and not a product/service?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter timloden

    (@timloden)

    Hi Sam, I sent 2 messages through the website, one a week ago and one 2 days ago and didnt hear anything back. I sent my purchase ID as well as a full description of the problem

    Plugin Contributor sbazzi

    (@sbazzi)

    I will look in to the ticket and get back to you in this week end.

    Thank You – Sam

    Plugin Author CRM Perks

    (@crmperks)

    free version of plugin only supports contacts and invoices

    Thread Starter timloden

    (@timloden)

    @crmperks I have purchased the premium plugin and have had zero response from anyone in support so I am having to reach out via the free plugin support

    @sbazzi Were you able to get me a ticket or any type of resolution?

    Plugin Contributor sbazzi

    (@sbazzi)

    Hey @timloden,

    We are a bit backed up. You can contact me at samer at crmperks dot com

    Reach me there direct and I will help,

    Thank You – Sam

    • This reply was modified 4 years, 5 months ago by sbazzi.
    Plugin Author CRM Perks

    (@crmperks)

    we always reply within a day

Viewing 6 replies - 1 through 6 (of 6 total)
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