Mapped fields disappear when I refresh

  • Resolved cyriladalgo

    (@cyriladalgo)


    2 years, 2 months ago

    Hello,

    When I try to add a Dates field on the WPform, the PDF is not filled and then when I refresh the setup page, all mapped fields disappear, even if I have saved the form.

    I tried to change the date format, but same problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author maximum.software

    (@maximumsoftware)

    Hi,

    You have to make sure the date field format matches the format of the field in the PDF. For example, your PDF field might have the format dd/mm/yyyy. You have to make sure your WPForms field also has this format. Please see the following article:
    https://wpforms.com/developers/how-to-customize-date-format-in-the-date-smart-tag/

    If you can remember, please list the steps for reproducing the issue where all mappings disappear. I am not able to replicate this bug. It would help if you can list your currently installed plugins and the browser you are using.

    Thanks.

    Plugin Author maximum.software

    (@maximumsoftware)

    I’ve released a new version with a fix of a bug that is probably the same as what you are describing (all mapped fields disappear). Please try it out and let me know if you are still having the same issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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