Map showing ony 10 markers

  • Resolved lorenzolupi

    (@lorenzolupi)


    4 months ago

    We recently purchased the PRO AND GOLD version of your plugin and are very disappointed to report that it is not functioning as expected. Our map is supposed to display 198 points, but it is currently showing only 10.

    We have already submitted a support request regarding this issue but have yet to receive a response. Could you please assist us in resolving this bug as soon as possible?

    Thank you for your prompt attention to this matter.

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    Hi @lorenzolupi,

    Thank you for getting in touch, we do appreciate your time. I am sorry to hear you are having trouble with getting things setup. Unfortunately, as your issue is related to our Premium add-ons, we will need to handle this via our support desk.

    As per the www.remarpro.com guidelines, these forums are reserved for basic (free) plugin support only and we are not allowed to discuss or assist with premium support questions here.

    With that said, I can see your ticket was received and has just been assigned to one of our support agents. You can expect to hear back soon from my team to help get this resolved as soon as possible. We are eager to get your maps up and running!

    Note: This thread will be marked as resolved and closed as it related to a Premium add-on(s) and as per the guidelines already mentioned, we may not offer premium support via these threads. We will be in touch to assist further as a matter of priority.

Viewing 1 replies (of 1 total)
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