Map of Store Location not showing in Store Sidebar

  • Resolved ddmccaleb

    (@ddmccaleb)


    2 years, 10 months ago

    The store map will not show in the store sidebar. I tested disabling all plugins except WooCommerce and Dokan, but that did not work. The Google Map API is entered, enabled, and working (see https://esvamarket.com/test-page/ to view that the Google API is working. I also tried adding the Dokan Store Map to the Dokan Store Sidebar Widget and it did not work – the sidebar no longer worked at all with that added.

    Google API: entered
    Show Map on Store Page: checked
    Dokan Store Sidebar: activated
    Plugin: Dokan lite
    Theme: Neve

    Thank you in advance for any help you can provide!

    • This topic was modified 2 years, 10 months ago by ddmccaleb.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @ddmccaleb

    Thanks for reaching out.

    The topic you are mentioning about the Dokan Geolocation module is basically a pro feature of Dokan and as per the www.remarpro.com rules – Commercial products are not supported in these forums. However, you can contact us here for the paid feature.

    Thank you.

    Thread Starter ddmccaleb

    (@ddmccaleb)

    Tasfia,

    Thank you for your reply. However, I believe you may have misunderstood. My inquiry is not about the Dokan Geolocation module. My inquiry is in regards to showing a store map in the store sidebar which is a Dokan lite (free) feature. In the free version of Dokan if you click on Settings, then click Appearance, the first item is the menu is a checkbox for “Show Map on Store Page. Enable Map of the Store Location in the store sidebar.” Even with this checkbox active and all information entered as previously mentioned, no map is viewable in the store sidebar.

    I figured it out! The map has to be set up by the vendor from the vendor dashboard. The marketplace administrator is not able to set this up on behalf of a vendor. You can close out this ticket. Thank you!

    Hello @ddmccaleb

    Thanks for your reply.

    Glad to know that you have resolved the issue, let me know if I can assist you with anything else.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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