Map not showing, even after update

The postcode field is not used to search.

So what process did you use to input that address and get the map to find Sheriffhales or indeed anywhere?

I have tried everything – deleted event and location and set them up again, copied the fields exactly, and nothing!

The ‘search address’ button which tries to make the map search what you put in doesn’t work whatsoever.

I’ve tried disabling cache plugin as well and it still doesn’t work.

Today I’v even tried adding loads of different locations – my home address, work address, Buckingham Palace. It literally does not find any location, coordinates stay at 0,0 (Africa).

It really sounds like there is something wrong within your WordPress then… Here it all works fine and otherwise, this forum would be flooded with support requests as well… ??

Could you provide me with a temporary Admin login to your dashboard?

Then I will have a look ??

Thank for the login info.
I found the cause! If you had looked in your debug console, you would have seen that the error was “$ is not a function”. That implies that jQuery (which uses $) is not (yet) loaded.
So, the browser stresses out and stops all other script after that. Hence, not finding anything. Clicking the “Search Address button” gave (understandably) even more errors.

The plugin tempering with your jQuery loading is Soundy Background Music. If that is disabled, everything works like a charm.

Personally, I would reconsider even using that plugin for annoyance reasons. ??

Aha!!!!

So if that’s the case them I don;t understand why it won’t work on the other site https://therp.co.uk/.

There’s no Sound background plugin on tere and I don;t think there are any other plugins that would cause a huge issue. I have the js options turned off in Automptimize, but still have the same issue?

Also just tried turning of Autoptimize altogether. I get this kind of error in my console:

JQMIGRATE: Migrate is installed, version 1.4.1
9[Violation] Added non-passive event listener to a scroll-blocking <some> event. Consider marking event handler as ‘passive’ to make the page more responsive. See <URL>
load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:2 [Violation] ‘DOMContentLoaded’ handler took 374ms
[Violation] Forced reflow while executing JavaScript took 58ms
wp-tinymce.js?ver=4920-20181217:3 [Violation] Avoid using document.write(). https://developers.google.com/web/updates/2016/08/removing-document-write
Wx @ wp-tinymce.js?ver=4920-20181217:3
Yx @ wp-tinymce.js?ver=4920-20181217:3
nw @ wp-tinymce.js?ver=4920-20181217:3
(anonymous) @ wp-tinymce.js?ver=4920-20181217:3
(anonymous) @ wp-tinymce.js?ver=4920-20181217:3
Ht @ wp-tinymce.js?ver=4920-20181217:3
u @ wp-tinymce.js?ver=4920-20181217:3
n @ wp-tinymce.js?ver=4920-20181217:3
l.(anonymous function).l.(anonymous function).l.(anonymous function).o.onload @ wp-tinymce.js?ver=4920-20181217:3
load-scripts.php?c=1&load[]=wpdialogs,thickbox,hoverIntent,common,admin-bar,wp-pointer,heartbeat,autosave,wp-ajax-response,jquery-color,wp-lists,quicktags,j&load[]=query-query,admin-comments,suggest,postbox,tags-suggest,tags-box,underscore,word-count,post,editor-expand,shortcode,backbone,wp-&load[]=util,wp-backbone,media-models,wp-plupload,wp-mediaelement,wp-api-request,media-views,media-editor,media-audiovideo,mce-view,imga&load[]=reaselect,image-edit,svg-painter,wp-auth-check,media-grid,wp-api,wp-annotations&ver=b4f359524720e827767987e475882aaa:342 [Violation] ‘setTimeout’ handler took 103ms
[Violation] Forced reflow while executing JavaScript took 101ms
3load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:4 GET https://api.opencagedata.com/geocode/v1/json?key=690f6f1349&q=15a+Alexandra+Drive%2C+London%2C+SE191AW%2C+Greater+London&no_annotations=1&add_request=1&pretty=1&language=en 403 (Forbidden)
send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:4
ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:4
geoAddress @ post.php?post=31905&action=edit:1367
apiSearch @ post.php?post=31905&action=edit:1367
onclick @ post.php?post=31905&action=edit:1362

Hi Laurena,
I’ve made some minor changed to version 2.4.1.
Would you please be so kind to try it again, please?

Hey Patrick – deleted the plugin and re-installed, still no joy. PHP is all up to date (7.3). All plugins and WP version too. Really odd.

https://prnt.sc/n1ebyx

This is the link in question: https://therp.co.uk/locations/lauren-test/

The front-end will not update anything, if the database has no coordinates saved. Front-end maps only fetch existing data from your database.
So, you need to retest is in the admin, by clicking the Search Button.

Also, do you have the latest version installed? Made some minor changed.
When testing, please open your Chrome Developer Console (right click, inspect) first, so you can see the actual actions and results from the browser.

Hey Patrick, yeah this is the result after I deleted plugin, reinstalled (literally 20 mins ago), deleted test location, re-did test location, published and checked.

It’s not an old location, its a new one I just added.

Says these Errors:

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:4 GET https://api.opencagedata.com/geocode/v1/json?key=087dd45d97&q=1-5+Power+Road+Studios%2C+Power+Road%2C+London%2C+W4+5PY%2C+London&no_annotations=1&add_request=1&pretty=1&language=en 403 (Forbidden)

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:4 GET https://api.opencagedata.com/geocode/v1/json?key=087dd45d97&q=1-5+Power+Road+Studios%2C+Power+Road%2C+London%2C+W4+5PY%2C+London&no_annotations=1&add_request=1&pretty=1&language=en 403 (Forbidden)
send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:4
ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[]=ton,jquery-ui-position,jquery-ui-dialog,utils&ver=b4f359524720e827767987e475882aaa:4
geoAddress @ post-new.php?post_type=location:1335
apiSearch @ post-new.php?post_type=location:1335
onclick @ post-new.php?post_type=location:1330

Hmmm seems to be a problem with you API key…. just logged on to the site you emailed me the other day.

If I try it, it works. I restored “Test Patrick” and the address can be fetched.

Is this error on another site?

Yes it works on the one we were talking about the other day (davidpoxon.co.uk) – thanks to spotting the issue with the soundy background plugin –

I was returning to the site I was originally contacting about a couple of weeks ago that never got resolved (therp.co.uk). The one where Autoptimize was installed.

Bit further up the thread I wrote this:

1 day, 21 hours ago
Aha!!!!

So if that’s the case them I don;t understand why it won’t work on the other site https://therp.co.uk/.

There’s no Sound background plugin on tere and I don;t think there are any other plugins that would cause a huge issue. I have the js options turned off in Automptimize, but still have the same issue?

• This reply was modified 6 years ago by laurena86.

Could you send me login info for that blog then, please? I’ll have a look. Because I can easily find the Studio Address in my tests ??

https://www.stonehengecreations.nl/gethelp/

Please check you OpenCage API key. In the error you posted, it appears it’s only 10 characters, while a valid key should have 32.