map link isn’t pulling across the venue name

Hi there,

Apologies for the issue you are having, here is a webpage we have on troubleshooting Google Maps: https://theeventscalendar.com/knowledgebase/k/troubleshooting-google-maps/

There is a lot of helpful info in there, please check through that and see if any of those solutions work for you, and get back to us!

Thank you

Truman

Hi, thanks for your help
I’ve looked at the link you sent and there seems to be some useful info, however I can’t see the options in my settings..

Events → Settings screen, that can be used to repair your venue data. Look for a button that says “Fix venues data.”
– I can’t see this, see below screenshot
https://snipboard.io/NolbMP.jpg

Use coordinates
– I can’t see an option for this, see below screenshot
https://snipboard.io/RQa2nq.jpg

Hope you can help

Hi again,

I understand fully now what you are referring too, I was a bit unsure but after reading it over again I see the issue you are having.

I think this might be a few factors, since you don’t have The Events Calendar Pro, there will not be a page for the venue. However even though you don’t, my Local testing environment does exactly the same thing. The Venue has a name but it doesn’t get put into Google Maps when you search, and I think this has to do with creating venues in general. Google Maps is only searching by the address, not the name. I am not sure that there is a way to change this.

Also one thing I want to add, doesn’t the Venue also need an actually street address number? I see it as Maidenhead Rd but there is a street number for the building I’m assuming? That is probably why it isn’t going to the right place?

Please let me know

Truman

Hi, Ah OK. No it doesn’t have a street number. I tried putting ‘Windsor Racecourse’ into the first line of the address and it seems to have worked
Thanks for your help and I’ll make note of this for future venues
Appreciate your help ??

You are most welcome! I’m Glad that worked out for you!