Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    Please advise what versions of the plugin you are currently using?

    Would you mind sending me a link to your map so I can look into this for you?

    The above errors won’t affect the map’s functionality – they’re only JavaScript warnings, fortunately ??

    We haven’t received any feedback previously regarding a conflict with the Voyager theme, however if you can send me a link to your site I’m sure I can sort this out for you quite quickly.

    Thread Starter Manteli

    (@manteli)

    Hi

    I’m using Versio 6.3.10, standard.

    This is the page where the map should be.

    In ACP the error looks like this. (Kartta ei voinut latautua => The map was unable to load)

    Thanks for helping!

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    There appears to be a broken polyline on your map that is affecting the functionality.

    Would you be comfortable in editing some code to overcome this?

    Thread Starter Manteli

    (@manteli)

    Okay..

    Yes, just give me the instructions please.

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    Please try disabling minification on the page first and let me know if this helps?

    Thread Starter Manteli

    (@manteli)

    Done. It didn’t have any effect.

    This may not have anything to do with the map problem, but when I “Save map” it shows “Saved” (FI: “Tallennettu”) on the top, strangely going behind the admin menu. See the screenshot.

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    There seems to be a JS error on the page as the formatting on the page isn’t displaying correctly.

    When loading the page, please open the console log (Right click -> ‘Inspect Element’ -> ‘Console’) and send me a screenshot of this log please?

    Thread Starter Manteli

    (@manteli)

    Here it is: screenshot

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    Please go to the maps editor, click on the ‘Themes’ tab and select a theme (even if it’s the default one). Does this help at all?

    Thread Starter Manteli

    (@manteli)

    No, it didn’t help.

    You may already know, but on ‘Polylines’ tab there is a polyline I’m not able to remove. I have already tried to reinstall the plugin, but it keeps the polyline there.

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    We’re working on an alternative fix for this – as soon as I have the code ready, I’ll post it in this topic and we can test if it fixes your map.

    My apologies for the delay.

    Thread Starter Manteli

    (@manteli)

    Okay, great! I’m looking forward to it.

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    Please update to the latest version of the plugin. This should fix the issues you’ve been experiencing.

    Thread Starter Manteli

    (@manteli)

    I’m sad to tell you the update didn’t help. It still doesn’t work :/

    Is there anything I could do for it? Do you need more info from my site or something?

Viewing 14 replies - 1 through 14 (of 14 total)
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