Many problems after update

  • Resolved sportsnutt

    (@speters150)


    4 years, 3 months ago

    Per your request, I am making a new thread for the issues pertaining to my site.

    With the latest update I:

    * Cannot add new images to a gallery. I see the thumbnails of the images already in but cannot get my library of 2000+ images to load.

    * Many options that are enabled in the backend are now not showing (example: link button not showing red, the label missing, etc.)

    No amount of refreshing/clearing the cache/updating the individual galleries has done anything to fix the problems.

    WP version: 5.6
    PHP version: 7.3.6
    RoboGallery version: 3.0.2

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author robosoft

    (@robosoft)

    @speters150 sorry for any inconvenience.

    Did you have old gallery version and this problems appeared after gallery update ?

    or it’s new installation?

    Could you please describe it more detailed ? did you miss some buttons or labels after gallery conversion (when it’s updated to the version 3) ?

    Thread Starter sportsnutt

    (@speters150)

    I had the old gallery and the problems described surfaced only after the update to 3.0.

    Nothing in my menu options were changed. Everything stayed the same, yet many of those options do not show when updating the gallery.

    Example: https://www.txhslogoproject.com/uil-a-c/ > When I look at it now, the link button and search colors are fine and the label shows. When I make an update and apply it and without changing those options, the link button will disappear, the text will turn grey and the search box will turn black.

    Another bug I have consistently had is all of the images not loading when editing the gallery. Each and every time, I have to load all of the images in my library and then go back to see a certain image that is stuck loading. I uploaded the script change from months ago to have all data and previews show, but that never fully fixed the issue.

    Plugin Author robosoft

    (@robosoft)

    Did you update gallery to version 3 from the version 2.8.34 or you had some other version of the gallery before this update ?

    Thread Starter sportsnutt

    (@speters150)

    I’m not 100% sure what version I had before the update. I have automatic updates and it was applied in the middle of the night, which, ironically, broke my website and needed me to go into my cPanel to disable all plugins to be able to log into the WordPress backend.

    Plugin Author robosoft

    (@robosoft)

    We’re working on new set of fixes for the next week gallery update.

    Please check this update and let me know if some issues left not fixed after that.

Viewing 5 replies - 1 through 5 (of 5 total)
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