• soapstreams

    (@soapstreams)


    Once I figured out how to use this plugin, I found it to be extraordinarily effective. Once you get on top of the learning curve, it’s good. For example, it took me a while to learn that Roku’s categories are called “recipes” in this plugin. And you can’t set up series and episodes without setting up recipes. Regardless, it is quite amazing and useful. Anybody wanting to create a Roku channel from the WordPress site should take a hard look at this plugin.

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  • Plugin Author Rob Davenport

    (@robdavenport)

    Sorry you are having issues, but I would like to clear up a few things regarding your post.

    #1 – I don’t offer support on the “Free” plugin any more. WP Smart TV is a side project, and I only have so much time to answer questions and support, so I reserve it for paying clients.

    #2 – I’ve posted a full line of YouTube tutorials, written instruction and blog posts to help any one that may be stuck. Try there first because 99% of all questions can be answered by watching the tutorials.

    #3 – If you want to use the support ticket system you need to be a paying customer. I would be broke in the poor house if I spent my days answering support tickets on a “Free” plugin.

    Thanks for taking the time to leave a review!

    -Rob

    Thread Starter soapstreams

    (@soapstreams)

    Thank you for your response, Rob. I can appreciate the value of your time, which is why I stated in the review I would happily pay for the help, but that’s not an option on your site. If I buy one of the plugins from your site, will I be able to then create a ticket in the support system and get some help?

    Just so you know, I have been through all the videos and documentation. I can post an episode as a movie type and it works perfect, but when I create a series and attach a previous created episode post to it, it shows up in Roku direct publisher as “ingested,” but it doesn’t actually show up in the Roku app. With a movie type, it works fine.

    Again, please let me know how I can pay for help. I will buy the playlist plugin right now if that will get me assistance. Thanks again. And this can easily be turned into a 5-star rating.

Viewing 2 replies - 1 through 2 (of 2 total)
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