Manually Update Woocommerce Database?

  • Resolved denzeel

    (@denzeel)


    4 years, 4 months ago

    I’m in a bind. For some reason, woocommerce is not reading information from the database accurately. I’ve uninstalled and reinstalled woommerce, no luck. I’ve tried rolling back to an earlier version, still no luck. I’ve been struggling for days to try and figure out how to manually update the woocommerce database since I’m not getting an auto prompt to update; still no luck. Google searches refer me to WP-CLI but I’ve not been able to successfully install that either (I suspect I may be unclear on some parts of the installation process). Please help! I need to update my woocommerce database urgently!!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @denzeel –

    If you go to WooCommerce > Status > Tools, you should see a button to update the database. Have you tried that yet?

    Thread Starter denzeel

    (@denzeel)

    Hi @m155y5 ,

    Thanks for responding. Yes I did, but nothing happened. I got a message saying “Database upgrade routine has been scheduled to run in the background” but nothing actually happened. I’ve tried this several times and waited for a while, no change.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    We’d recommend running the update under conflict conditions as outlined here:

    * https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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