Manually update feeds

  • Resolved shopzal

    (@shopzal)


    5 years, 5 months ago

    Hi,
    I try to update feeds manually but no luck it stucks on %0 then says ready but after i control feed there is no change. Also my website get down for minute after i click manually refresh

    I also checked Wp crontrol i see two event about your plugin
    woosea_cron_hook None
    woosea_create_all_feeds()
    wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php:3562
    woosea_check_license None
    woosea_license_valid()
    wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php:3504

    debug log https://www.shopzal.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log

    Thanks you for this great plugin.

    • This topic was modified 5 years, 5 months ago by shopzal.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi shopzal,

    Thanks for using our plugin and reaching out to us. My apologies for our late reply, we somehow accidentally missed out on your topic.

    The issue you are experiencing sounds like a caching issue. Are you running a caching plugin? If so, could you disable it to test if manual refreshes of your feed are visible after you disabled caching?

    When you do not have a caching plugin enabled it could also be the browser that is caching your old product feed. Please try to open your feed URL in incognito mode of your browser.

    Let me know if any of the above suggestions worked out.

    All the best,
    Eva

    Thread Starter shopzal

    (@shopzal)

    There is no caching plugin and i also tried on incognito window no luck

    It was working good on auto-update mode but there were 21 products on that feed after few days it turned again 7 products. Why is that?

    Thank you for your help.

    Hi shopzal,

    The plugin executes the exact same code if it has been refreshing manually or automatic so are you sure you didn’t make a change to the product feed configuration?

    These are the reasons why there can be less products in your feed then expected:
    https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/

    The original topic however was that you felt the feed did not update at all on manual refreshes, is that no longer the case?

    Best,
    Eva

    Thread Starter shopzal

    (@shopzal)

    Manual refresh not working i still see products less than i expected.
    Sure i didnt make change on feed data.

    Thread Starter shopzal

    (@shopzal)

    I try to manually refresh from minutes it says processing. When i create new feed there is no problem i see all products.

    https://ibb.co/cTf0JYG

    Hi shopzal,

    Please reach out to [email protected]. Make sure to reference this topic in your email.

    We will take it from there.

    All the best,
    Eva

    Hi,

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for now for housekeeping reasons.

    Do not hesitate to reach out to us again whenever you need our help or have a question.

    All the best,
    Eva

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Manually update feeds’ is closed to new replies.