Manually edit a complete order – subscription

We have 15 subscribers who are currently subscribed to a newsletter for a specific elephant family. We are however phasing out that newsletter (OA FAmily) and introducing a new family (KB Family) and we would like to migrate all the active OA Family subscriptions to new KB family subscription.

System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.2.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 0
PHP Max Input Vars: 8000
cURL Version: 7.87.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 10.6.19-MariaDB
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

accordion_tp: 1
acf-field: 9
acf-field-group: 2
ajax_dropdown: 1
attachment: 4478
awl_filter_gallery: 1
custom_css: 1
custom-css-js: 3
family-updates: 361
gift_card: 17
giftcard: 4
mgmlp_media_folder: 83
mkhb_header: 2
nav_menu_item: 45
page: 81
popup: 7
popup_theme: 8
portfolio: 54
post: 6
post_grid: 1
product: 20
product_variation: 98
psmp_modal: 1
revision: 2715
search-filter-widget: 2
shop_coupon: 2
shop_order: 306
shop_order_refund: 1
shop_subscription: 233
tablepress_table: 2
wc_membership_plan: 6
wc_order_email: 1
wc_order_status: 8
wc_user_membership: 9
wp_font_face: 33
wp_font_family: 12
wpcf7_contact_form: 2
yith-wccos-ostatus: 1
ywrac_cart: 1
ywrac_email: 2
ywsbs_subscription: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (62) ###

TablePress: by Tobias B?thge – 2.4.1
Gravity Forms: by Gravity Forms – 2.5.15.1
LayerSlider WP: by Kreatura Media – 6.7.6
Add From Server: by Dion Hulse – 3.4.5
Advanced Custom Fields PRO: by Elliot Condon – 5.7.13
Artbees Themes Captcha: by Jose Rodriguez  – 1.0
Classic Editor: by WordPress Contributors – 1.6.4
Code Snippets: by Code Snippets Pro – 3.6.5.1
Contact Form 7 - reCAPTCHA: by iambriansreed – 1.2.0
Contact Form 7: by Takayuki Miyoshi – 5.9.8
Simple Custom CSS and JS: by SilkyPress.com – 3.47
Custom Post Type UI: by WebDevStudios – 1.17.1
Display Posts: by Bill Erickson – 3.0.2
Duplicate Page: by mndpsingh287 – 4.5.4
Duplicator Pro: by Snap Creek – 4.5.9
Duplicator Pro: by Snap Creek – 4.5.9
Elfsight Instagram Feed CC: by Elfsight – 4.0.1
Email Log: by Sudar – 2.4.9
Read More: by Edmon – 3.3.9.4
FileBird: by Ninja Team – 4.9.4
Filterable Portfolio: by Sayful Islam – 1.6.4
Float Menu Lite: by Wow-Company – 6.0.3
Fuse Social Floating Sidebar: by Daniyal Ahmed – 5.4.11
reCaptcha by BestWebSoft: by BestWebSoft – 1.75
Gravity PDF: by Blue Liquid Designs – 6.11.4
Gravity Forms Stripe Add-On: by Gravity Forms – 3.8.4
Indeed Ultimate Membership Pro: by indeed – 7.6.5
Insert HTML Snippet: by xyzscripts.com – 1.3.7
WPBakery Page Builder (Modified Version): by Michael M - WPBakery.com – 5.5.5
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.13
Login With Ajax: by Pixelite – 4.3
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.15
Master Slider Pro: by averta – 3.2.7
Newsletter: by Stefano Lissa & The Newsletter Team – 8.4.9
Page scroll to id: by malihu – 1.7.9
Popup Maker: by Popup Maker – 1.19.2
Post Grid Gutenberg Blocks: by PickPlugins – 2.2.93
Profile Builder: by Cozmoslabs – 3.12.3
Slider Revolution: by ThemePunch – 5.4.8
Search & Filter Pro: by Code Amp – 2.5.7
Speed Optimizer: by SiteGround – 7.6.4
TheBunch KE Pesapal Woocommerce: by rixeo – 1.4.7
Add to Cart Text Changer by Code Astrology: by Saiful Islam – 2.1
WooCommerce M-PESA Payment Gateway: by Demkitech Solutions – 1.0.0
Product Gallery Slider for WooCommerce: by Codeixer – 2.3.10
WooCommerce.com Update Manager: by Automattic – 1.0.3
Customizer for WooCommerce: by SkyVerge – 2.8.0
WooCommerce Stripe Gateway: by WooCommerce – 8.6.1
WooCommerce Gift Cards: by SomewhereWarm – 1.7.4 (update to version 2.0.3 is available)
WooCommerce Name Your Price: by Kathy Darling – 2.11.7 (update to version 3.5.14 is available)
WooCommerce Order Status Control: by SkyVerge – 1.16.0
WooCommerce Order Status Manager: by SkyVerge – 1.15.3
WooCommerce Shop as Customer: by cxThemes – 2.16
WooCommerce Subscriptions Gifting: by WooCommerce – 2.1.3 (update to version 2.7.0 is available)
WooCommerce Subscriptions: by WooCommerce – 6.6.1 (update to version 6.7.0 is available)
WooCommerce: by Automattic – 9.2.3 (update to version 9.3.2 is available)
Wordfence Security: by Wordfence – 7.11.7
WP All Import Pro: by Soflyy – 4.7.5
Custom Body Class: by Andrei Lupu – 0.7.3
WP Mail Logging: by WP Mail Logging Team – 1.12.0
WP Mail SMTP Pro: by WPForms – 3.3.0
ProfilePress: by ProfilePress Membership Team – 4.15.13

### Inactive Plugins (24) ###

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
All in One SEO: by All in One SEO Team – 4.7.0
Custom Order Status for WooCommerce: by Tyche Softwares – 2.4.1
Disable Emails: by WebAware – 1.8.2
Duplicator: by Duplicator – 1.5.10.2
Elfsight InstaLink: by Elfsight – 2.1.10
Enjoy Instagram: by Mediabeta Srl – 6.2.2
FileBird Lite: by Ninja Team – 6.3.2
Follow-Up Emails: by WooCommerce – 4.9.15
Latest Post Shortcode: by Iulia Cazan – 13.0.3
Maximum Quantity for WooCommerce Shops: by PT Woo Plugins (by Webdados) – 2.1
Paid Member Subscriptions - Email Reminders: by Cozmoslabs
Adrian Spiac – 1.1.3

Simple Local Avatars: by 10up – 2.7.11
Ultimate Gift Cards For WooCommerce: by WP Swings – 3.0.3
WooCommerce iPay/eLipa Payment Gateway Free: by iPay – 3.0.3
WooCommerce iPay/eLipa Payment Gateway Free: by iPay – 3.0.2
WooCommerce Memberships: by SkyVerge – 1.16.2 (update to version 1.26.8 is available)
WooCommerce Smart Coupons: by StoreApps – 4.25.1 (update to version 9.10.0 is available)
WooCommerce Subscriptions Gifting old: by Automattic – 2.0.4 (update to version 2.7.0 is available)
WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.7.5
YITH WooCommerce Custom Order Status Premium: by YITH – 1.2.9
YITH WooCommerce Gift Cards Premium: by YITH – 3.1.6
YITH WooCommerce Recover Abandoned Cart Premium: by YITH – 2.0.6
YITH WooCommerce Subscription Premium: by YITH – 2.2.6

### Dropin Plugins () ###

advanced-cache.php: advanced-cache.php

### Settings ###

Legacy API Enabled: –
Force SSL: –
Currency: USD (USD )
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
wgm_gift_card (wgm_gift_card)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 851 KB

### WC Pages ###

Shop base: #470 - /join-today/
Cart: #487 - /cart/ -  Contains the [woocommerce_cart] shortcode
Checkout: #489 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
My account: ? Page does not contain the [woocommerce_my_account] shortcode.
Terms and conditions: ? Page not set

### Theme ###

Name: Jupiter Child Theme
Version: 1.0
Author URL: 
Child Theme: ?
Parent Theme Name: Jupiter
Parent Theme Version: 6.1.6
Parent Theme Author URL: https://themeforest.net/user/artbees
WooCommerce Support: ?

### Templates ###

Overrides: jupiter/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
jupiter-child/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0
jupiter-child/woocommerce/checkout/form-checkout.php
jupiter/woocommerce/checkout/terms.php
jupiter-child/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0
jupiter/woocommerce/content-product.php version 3.4.0 is out of date. The core version is 3.6.0
jupiter-child/woocommerce/emails/admin-new-order.php
jupiter-child/woocommerce/emails/customer-completed-order.php
jupiter/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.0.0
jupiter/woocommerce/loop/loop-end.php
jupiter/woocommerce/loop/loop-start.php
jupiter-child/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
jupiter-child/woocommerce/myaccount/downloads.php version 3.2.0 is out of date. The core version is 7.8.0
jupiter-child/woocommerce/myaccount/form-add-payment-method.php version 3.4.0 is out of date. The core version is 7.8.0
jupiter-child/woocommerce/myaccount/form-edit-account.php version 3.5.0 is out of date. The core version is 8.7.0
jupiter-child/woocommerce/myaccount/form-edit-address.php version 3.6.0 is out of date. The core version is 7.0.1
jupiter-child/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 9.2.0
jupiter-child/woocommerce/myaccount/form-lost-password.php version 3.5.2 is out of date. The core version is 9.2.0
jupiter-child/woocommerce/myaccount/form-reset-password.php version 3.5.5 is out of date. The core version is 9.2.0
jupiter-child/woocommerce/myaccount/lost-password-confirmation.php version 3.5.2 is out of date. The core version is 3.9.0
jupiter-child/woocommerce/myaccount/my-account.php
jupiter-child/woocommerce/myaccount/my-address.php version 2.6.0 is out of date. The core version is 9.2.0
jupiter-child/woocommerce/myaccount/my-downloads.php
jupiter-child/woocommerce/myaccount/my-orders.php
jupiter-child/woocommerce/myaccount/navigation.php version 2.6.0 is out of date. The core version is 9.0.0
jupiter-child/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 9.2.0
jupiter-child/woocommerce/myaccount/payment-methods.php version 2.6.0 is out of date. The core version is 8.9.0
jupiter-child/woocommerce/myaccount/view-order.php
jupiter-child/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
jupiter-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.4.0 is out of date. The core version is 7.0.1
jupiter-child/woocommerce/single-product/add-to-cart/variation.php
jupiter-child/woocommerce/single-product/price.php
/home/elephan1/public_html/wp-content/plugins/woo-product-gallery-slider/includes/product-image.php
jupiter-child/woocommerce/single-product/short-description.php
jupiter-child/woocommerce/single-product/title.php
jupiter-child/woocommerce/single-product.php version - is out of date. The core version is 1.6.4
jupiter/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0

Outdated Templates: ?


                        Learn how to update

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.elephanttrust.org
Subscriptions-core Library Version: 7.4.2
Subscriptions Template Theme Overrides: jupiter-child/woocommerce/myaccount/my-subscriptions.phpversion 2.6.4 is out of date. The core version is 7.2.0 - Migrated from WooCommerce Subscriptions v2.6.4
jupiter-child/woocommerce/myaccount/related-subscriptions.phpversion 2.6.0 is out of date. The core version is 7.3.0 - Migrated from WooCommerce Subscriptions v2.6.0
jupiter-child/woocommerce/myaccount/subscription-details.php                        ? Learn how to update

Subscription Statuses: draft: 1
wc-active: 92
wc-expired: 82
wc-pending: 3
wc-on-hold: 30
wc-cancelled: 25

WooCommerce Account Connected: ? Yes
Active Product Key: ? Yes
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: Kenya — Nairobi County

### Subscriptions by Payment Gateway ###

PayPal Standard: wc-active: 36
wc-cancelled: 17
wc-expired: 30
wc-on-hold: 1

Stripe: draft: 1
wc-active: 36
wc-cancelled: 1
wc-expired: 38
wc-on-hold: 1
wc-pending: 3


### Payment Gateway Support ###

PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds

PayPal Reference Transactions Enabled: ? No
Direct bank transfer: products
Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions


### Gift Cards ###

Database Version: 1.7.4
Loopback Test: ?
Task Queueing Test: ?

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system

Daily Cron: ? Next scheduled: 2024-09-24 12:11:02 +03:00
Options: ?
Notes: 213
Onboarding: completed

### Subscriptions Gifting ###

Gifted Subscriptions Count: 0
Subscriptions Gifting Template Theme Overrides: jupiter-child/woocommerce/emails/new-recipient-customer.php

### Action Scheduler ###

Complete: 211
Oldest: 2024-08-23 23:16:46 +0300
Newest: 2024-09-23 22:13:43 +0300

Failed: 64
Oldest: 2024-01-31 01:59:23 +0300
Newest: 2024-09-23 22:24:48 +0300

Pending: 97
Oldest: 2024-09-24 00:35:16 +0300
Newest: 2026-12-02 03:54:35 +0300


### Status report information ###

Generated at: 2024-09-23 22:38:34 +03:00

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