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Reply To: Manually changing renewal date Paypal Standare

mother.of.code — Fri, 05 Jul 2019 04:32:59 +0000

Hey there @livruff, as mentioned to you in the ticket you have with us, it’s best to contact your PayPal representative about this. It’s not so much about what can be done within Subscriptions, it’s something that needs to be adjusted on PayPal’s side (if possible at all).

An easier solution might be to get in touch with the customers who have purchased the subscription via PayPal and ask them to switch their payment option to Stripe.

Reply To: Manually changing renewal date Paypal Standare

livruff — Fri, 05 Jul 2019 12:29:45 +0000

Hello,

Thanks for your response, I have contacted Paypal who have confirmed that the renewal dates cannot be changed on Paypal standard, and the only way would be to cancel the subscription and sign up again. Alternatively with the option you recommended, are the subscribers able to switch payment method from Paypal standard, do they allow this?

Reply To: Manually changing renewal date Paypal Standare

Luminus Alabi — Wed, 10 Jul 2019 10:11:07 +0000

Hi @livruff,

Your customers can switch payment methods from their My Account page.