• Resolved biornt

    (@biornt)


    We are having an issue with updated inventory; it does not update to the correct quantity when an order is edited (change quantity) manually in the admin area.

    Any advice is appreciated.

    Thanks,
    biorn

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi Biorn,

    Thank you very much for your post.

    This is exactly how the system should behave. WooCommerce Orders do not update the stock automatically and POs are built based on WC orders.

    When you change stock manually the system does not know you want to bring the product back or not. You need to select the product you are editing and press the reduce or add to stock button that appears. ATUM has additional notifications that will tell you if a stock was or was not added the the action will apppear in PO notes.

    Hope this helps.

    Pavel

    Thread Starter biornt

    (@biornt)

    Pavel,

    Thanks for quick reply and info. There is still an issue, and it may be outside the scope of the plugin…

    So, if you have an order with, let’s say “5” already in quantity and you want to edit the quantity to 7 (adding 2 more).

    If I do that, and click the “reduce stock” button, it will reduce the quantity with 7 and not 2, and since the stock was already reduced by 5 before the change in quantity, the stock now has been reduced by 12 and not 7 as it should.

    Again, this may be a woocommerce issue (or other plugins or custom code) and not the plugin, so no need to spend time on answer in that case. I will do a little research too as we need to figure this out.

    thanks again,
    biorn

    Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    Hi B,

    Not sure where my reply is gone, but maybe you asked as well over on our forum?

    Anyway, we have developed notifications that will show you what stock was added and how much.

    You feel free to change the amount around or add another of the same to the PO.

    Pavel

Viewing 3 replies - 1 through 3 (of 3 total)
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