• Resolved bttmrc

    (@bttmrc)


    Some affiliates are not getting the confirmation emails after I approved them.

    How can I confirm everything and give them their links?

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, are you wanting to manually add the affiliates that are not receiving the confirmation e-mail? Is this correct?

    Regards

    Thread Starter bttmrc

    (@bttmrc)

    They registered, I approved, they say they didn’t receive the email with the confirmation (I’m sure they did) but they are not tech savvy so I want to manually change their affiliate status from APPROVED to ACTIVE and just give them their respective link

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I understand what you mean. You should first find out if the e-mails sent by the plugin is landing in their spam box.

    The reason why I am asking this is for the following reason. If you successfully activate their accounts manually, how do you know if they will receive the confirmation e-mail you send?

    Regards

    • This reply was modified 6 years, 11 months ago by mbrsolution.
    Thread Starter bttmrc

    (@bttmrc)

    But the idea behind the manual activation is that they don’t need any confirmation email right?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, yes to some degree. But you are having issues letting them know that their account is activated, as per your comment below.

    How can I confirm everything and give them their links?

    Regards

    Thread Starter bttmrc

    (@bttmrc)

    We talk mostly on facebook. All they want is that I give them a link so the sales gets tracked. Is is possible to manually activate it or not?

    Plugin Support mbrsolution

    (@mbrsolution)

    Yes you can manually activate the account. I mentioned that above.

    Regards

    Thread Starter bttmrc

    (@bttmrc)

    You didn’t. Care to tell me how I can do that?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, try the following documentation. Let me know if this helps you.

    Kind regards

    Thread Starter bttmrc

    (@bttmrc)

    Hello again not really. They are already approved I just needed to activate them…

    Never mind I’ll try something else.

    Plugin Support mbrsolution

    (@mbrsolution)

    Sorry if I could not help you any further. However just one note. If they are already approved then their account should be activated as well.

    Or am I misunderstanding the following comment.

    They are already approved I just needed to activate them…

    Have you tried going into the Affiliates account and making sure it is activated?

    Regards

    • This reply was modified 6 years, 11 months ago by mbrsolution.
    Thread Starter bttmrc

    (@bttmrc)

    “However just one note. If they are already approved then their account should be activated as well.”

    No, again:
    1 they register as affiliates
    2 I approve them
    3 they need to confirm the terms
    4 account gets activated

    I want to bypass the step 3. I want to MANUALLY activate them. As of right now I can only approve them.

    Plugin Author affmngr

    (@affmngr)

    @bttmrc, Unfortunately this is not possible at the moment.

    Thread Starter bttmrc

    (@bttmrc)

    Yap that was what I figured. I wish I had that answer from the beginning of this topic

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Manually add Afiliates’ is closed to new replies.