1. Download backup file through FTP
It’s locate: …/wp-content/upready/
Files backup name will be like: backup_2013_10_29-15_46_43-full_id3.zip
Data Base backup name: backup_2013_10_29-15_46_43-full_id3.sql
where
2013_10_29-15_46_43 Backup date and time
full_id3 – backup type
2. Download Data Base backup to the local computer
3. Go to your hosting panel -> PHPMyAdmin or any other data Base manager
4. Backup old data base to the local computer. Of course it’s broken, but “the most important backup – the backup you didn’t backup :)”
5. Remove old data base (you backup it in the previous point) with PHPMyAdmin or any other data Base manager
6. Import your data base backup, downloaded from your website.
For example: backup_2013_10_29-15_46_43-full_id3.sql
if you have any question, contact us