• Resolved nnyorker

    (@nnyorker)


    Hello – hoping you can help with a few more questions regarding payments to Vendors.

    If I am using the manual withdrawal method:
    1. When Admin approves the withdrawal request – Is there a trigger that transfers the funds from Admin account to Vendor account that was indicated on set up (Paypal)? Or does Admin still need to log in to his Paypal account and manually transfer the funds to the Vendor?
    2. How can I know how long it will take for Vendor to receive funds once Withdrawal Request is approved?
    3. The Vendor is responsible for shipping. What is the best way to be sure the Vendor is shipping in a timely manner before releasing payment to the Vendor?

    Thank you for any input you can provide!
    Anna

Viewing 1 replies (of 1 total)
  • Hello @nnyorker,

    1.The admin sets the PayPal detail: https://nimb.ws/Ey7KNq
    — The customer orders a product and gets the email with the adminPayPal details:https://nimb.ws/luMPs9
    — The vendors set the PayPal details on the dashboard:https://nimb.ws/9cN1kD
    — When the vendor request for withdrawing the details is shown on the withdraw request section so that the admin can send the money manually to the vendor

    2. It depends on the payment gateway you will use to transfer

    3. Vendor shipping is not available on the Dokan Lite version. You need to contact our website for information about such as features.

    Thank you ??

Viewing 1 replies (of 1 total)
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