Manual password resets not using UM email template
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The title pretty much sums it up, but here’s the long form of it:
On the site I’m working on, a user can reset their password through the public-facing UM form, resulting in the HTML formatted password reset email sent.
However, if a site administrator manually resets a user’s password (in my particular scenario, it is entirely possible that a user may reach out directly asking for a reset rather than doing it themselves), the reset link will use WordPress’ default (and ugly) “Someone has requested a password reset for the following account” message.
I’d really like to ensure the same form is sent regardless of the user. Please let me know if this can be accomplished with a quick bit o code in functions.php or if there’s a setting in the plugin that will overcome this bug.
Thanks!
P.S.: For the record, on the very remote chance this might have a bearing on this issue: The site also has Ultimate Member reCAPTCHA installed. This had resulted in a second – since resolved – issue where the password reset form directly from the WP admin console (User > [Username] > Send Reset Link) would fail with a “please solve captcha” warning – obviously a conflict with the plugin. It’d also fail with no message if one attempted to do so from User > Send Password Reset. This was solved by deselecting “Enable Google reCAPTCHA on wp-login.php lost password form” from Settings > Extensions.
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