Manual order payment

  • Resolved Daniel_N

    (@daniel_n)


    5 years, 6 months ago

    Hi,

    When creating a manual order and sending the payment/invoice email to customer with payment details, customer choosing klarna payment and gets an OK, and a thanks for you payment.
    In the order it looks like customer paid with klarna but on klarna there is no order.

    When marking the order as completed I get the error in notification field:
    Klarna order ID is missing, Klarna order could not be captured at this time.

    Is this some bug or is it not possible with klarna payments on manual orders or via payment links?

    EDIT: Now I noticed when trying the customers payment link and choosing klarna. I get redirected to cart and message that checkout is not available with empty cart.

    /Daniel

    • This topic was modified 5 years, 6 months ago by Daniel_N.
    • This topic was modified 5 years, 6 months ago by Daniel_N.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Krokedil

    (@krokedil)

    Hi,

    At this moment it is not possible with manual orders or via payment links through the plugin.

    Andreas

    Thread Starter Daniel_N

    (@daniel_n)

    Maybe put an option to disable the klarna checkout on payment links or similar?

    I mean, if not possible why give the option?
    /Daniel

    • This reply was modified 5 years, 6 months ago by Daniel_N.
    Plugin Contributor Krokedil

    (@krokedil)

    Hi Daniel,
    We will look into this a bit closer and will try to prioritize it.

    There is an issue created for this matter in the GitHub repository for the plugin: https://github.com/krokedil/klarna-checkout-for-woocommerce/issues/182.

    We will post updates there as soon as we have a fix for it.

    /Niklas

    I am also waiting for this feature, it would be very good to have. It would also mean that I can send all my customers through the webshop, meaning streamlined processes for me and additional turnover for Klarna.

    lykkelig

    (@lykkelig)

    I’m also waiting for this. Klarna is great, but this is one basic WooCommerce feature the official plugin should support. Same for standalone Klarna Payments really.

    Using the seller app in the merchant portal is not a solid option as it only offers invoice and part payment options – not card payments.

    Plugin Author Michael Bengtsson

    (@michaelbengtsson)

    @lykkelig and @tobbecokta

    I am working on a refactoring of the Klarna Checkout plugin that will more closely follow the standard WooCommerce flow for the checkout. During that rewrite we can see if we can include this in the update as well. For Klarna Payments this is also being planned in, but we have spent more time during the last couple months on the Klarna Shipping Service and Klarna Instant Shopping integrations, causing us to have less time to develop new features for these plugins.

    But they are being considered when planing for the next period and we hope to get to them sometime early december.

Viewing 6 replies - 1 through 6 (of 6 total)
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