Manual order – payment can’t be proceed

  • Resolved tbo460

    (@thibotus01)


    3 years ago

    Hi,

    When an order is manually created via admin, and we send payment linked generated by Woocommerce, customer can’t pay either by credit card or paypal.

    By credit card this error message is returned: “first & last name of cardholder are required…etc.”

    By PayPal error message is logged in admin: “No PayPal order found in the current WooCommerce session. ”

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
  • kiquafix2012

    (@kiquafix2012)

    Hi,

    can confirm this issue on manual orders. Our customers get to see the following message too: No PayPal order found in the current WooCommerce session.

    No errors in the log though. No info on Paypals side. Works perfect with all other payment methods.

    Thanks!

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @thibotus01,

    This issue will be addressed for the next update: https://github.com/woocommerce/woocommerce-paypal-payments/issues/530

    @kiquafix2012 That’s a different error though and has nothing to do with the originally reported issue. When in doubt, please create a separate thread. Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 3 replies - 1 through 3 (of 3 total)
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