Manual Install of 3.1.3 – Provider Comments Block Message

  • TexasElectricityRatings

    (@texaselectricityratings)


    13 years, 5 months ago

    Ok, so I’ve attempted a manual install of WordPress 3.1.3 on my GoDaddy server. It seems to have been a success, I can access the login page, and the installation was said to be a success. Additionally, all of the tables are present in the DB side of things when I look in MySQL.

    The problem is, when I log in, I don’t go to the Dashboard. I simply get a text error page that says:

    Provider Comments Blocked

    I have no idea what’s causing this, and have scoured Google and cant find any kind of match of anyone else having this issue.

    Additionally, if I remove the www portion of my address, I receive the following error:

    Provider Comments BlockYou have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 7

    I don’t know if that 2nd error helps shed light on anything. Does anyone have any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Looks like you have not installed wordpress properly did you give the database user all privileges

    Thread Starter TexasElectricityRatings

    (@texaselectricityratings)

    I’m not sure how I could have installed it incorrectly. It’s an automated install, which I ran after putting the appropriately unzipped files on the FTP site, and running from the the URL. It said it was a successful install, so if something went wrong, I’m not sure how or where.

    Additionally, I assume the database user has all of the correct privileges. I created the user during the install, and it SEEMS to log in, just give me the error. If I use a wrong username or password, it definitely rejects me and says incorrect username or password. So it recognizes my username and password from the installation. It just takes me to some weird place that ISN’T a Dashboard.

    What other privileges would I be checking on?

    Thread Starter TexasElectricityRatings

    (@texaselectricityratings)

    Nothing? Damnit, guys. I’ve installed it twice, what could be messing up to cause this? A permission issue in my DB? Like the User_Activation_Key field or the User_Status fields being empty/null?

    There has to be some permission problem some where until i see what you have done is very hard to help you i few clients who use Go daddy and they seem to be working fine.
    did you install in html folder

    Thread Starter TexasElectricityRatings

    (@texaselectricityratings)

    I agree that it seems like a permission problem. GoDaddy is easy for people doing typical Hosting, I’ve learned. They’ll do it for you. But I can’t go that route, as I have a virtual server, so it requires a manual install.

    You say it’s hard to help without seeing what I’ve done. What information can I give you? Yes, it’s installed in the public_html folder. And I can access the WordPress Login page. It is simply blocked once I log-in. The install is there, I went through that procedure. I agree w/ the permissions seeming a culprit, but I’m not sure how. I created the username during the WP install on the web front page. If I put in the wrong username of PW, I actually get the Error page from WP. It’s only the weird page when I do a successful login.

    In terms of “seeing what I’ve done” what can I show you? I can give you a breakdown of my setup, if you like.

Viewing 5 replies - 1 through 5 (of 5 total)
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