Manual import of reviews does not import review text

  • Resolved Devomo

    (@devfirst)


    4 years ago

    Thanks again for this fine plugin!

    As you mention in the FAQ, only 5 reviews are retrieved at a time. However, one can import more of them manually via the devtools, as described in the advanced tab. As I’m a developer, that is not a problem.

    The problem is: if I do the manual import as per your instructions, my company’s positive points are imported instead of the actual review text. If you scroll down on the provided page, you’ll encounter a slider with the reviews. It’s in Dutch, but I think you will get the idea.

    The first 6 reviews are imported via the API; they have the correct text. The reviews after that only have the positive points, the rest of the review text is omitted. I am not so interested in the positive points, I want the actual review text to appear.

    Am I doing something wrong?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @devfirst There’s a chance that something has changed in the presentation recently or there’s a new consolidated format.

    Please can you provide me with the link of the page on Google?

    Thread Starter Devomo

    (@devfirst)

    Here it is: https://www.google.com/search?q=first+zutphen#lrd=0x47c7946f3f3dd229:0x44807da9a44054e2,1,,,

    Plugin Author Design Extreme

    (@designextreme)

    @devfirst I see this when loading your reviews in Dutch:

    Google Reviews

    The reviews are sorted by relevance. I recommend having the original translation.

    Are you saying that words like “Positief: Professionaliteit” are appearing rather than the review text: “First is goed in het creatief meedenken en het neerzetten van mooie projecten.” once the first 6 are imported?

    If so, I’ll use your reviews as a test for improvements to the HTML Import script.

    Thread Starter Devomo

    (@devfirst)

    Are you saying that words like “Positief: Professionaliteit” are appearing rather than the review text: “First is goed in het creatief meedenken en het neerzetten van mooie projecten.” once the first 6 are imported?

    Exactly, that’s the problem.

    Plugin Author Design Extreme

    (@designextreme)

    @devfirst Ok, I’ll perform some tests in the coming days and release a fix in the next version.

    Thread Starter Devomo

    (@devfirst)

    That is great news! Thank you so much!

    Plugin Author Design Extreme

    (@designextreme)

    @devfirst This issue is now fixed in version 3.22. Sorry for the delay here!

    Thread Starter Devomo

    (@devfirst)

    @designextreme That’s great news!

    I tried it out immediately, and was able to import the full review text for all reviews. Thank you for resolving this issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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