Mandrill splitting emails between recipients

  • Resolved joelnewcomer

    (@joelnewcomer)


    5 years, 10 months ago

    I have an issue with emails that are addressed to multiple recipients, comma-separated, are being split into separate emails. I figured out that it happens when I am using this plugin. Is that being done by this plugin or is it being done by the Mandrill service? Is there a way to prevent that so that only one email is sent instead of separate emails for each recipient? Thanks for your help!

    Joel

    The page I need help with: [log in to see the link]

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  • Plugin Author Matt Miller

    (@millermedianow)

    Hi @joelnewcomer thanks for pointing this out.

    I’ve logged a ticket on our GitHub repository here: https://github.com/Miller-Media/send-emails-with-mandrill/issues/44.

    I will try to get to this this week personally but there are some great developers helping us out as well that can likely suggest an update as well.

    Thread Starter joelnewcomer

    (@joelnewcomer)

    Hi! I had reached out to Mandrill support as well and they were able to help me solve this so I wanted to post it for anyone else who might come across this. From Mandrill support:

    “Mandrill is built for 1 to 1 transactional email sending, so an individual email must be sent to each recipient shown in the To: field. You can enable the “Expose The List Of Recipients When Sending To Multiple Addresses” under Sending Defaults or use the “preserve_recipients” parameter in your API call to preserve those headers. With this option enabled, we’ll show your To recipients any Cc or To information you provide in your message. If this option is disabled, your To recipients won’t be able to see if there were any Cc or To: field recipients for your messages.”

Viewing 2 replies - 1 through 2 (of 2 total)
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