Managing Members and Groups in BuddyPress (NOT WORKING)

  • Resolved jwrhodes2008

    (@jwrhodes2008)


    2 years, 12 months ago

    This option appears on my page, however in both user signup with PMPro’s registration page or in the manual backend user editor the user is not automatically added to the designated group(s) as set up in the membership settings. So the feature appears where it is supposed to and the tick boxes are all there, but the actual adding to groups functionality is not working. This was working 3 updates ago, but I just noticed today (April 6, 2022) it is no longer working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @jwrhodes2008

    Thank you for bringing this to our attention, we will be looking into this further.

    Would you mind providing us with versions of Paid Memberships Pro and the Paid Memberships Pro BuddyPress Integration?

    Lastly, are you using BuddyBoss or BuddyPress?

    Plugin Author Andrew Lima

    (@andrewza)

    Thank you for your patience, I’ve started to run tests and I am unable to replicate this entirely.

    Could you please provide me with the following:

    * Membership settings relating to BuddyPress groups – Are multiple groups selected or only one? Is it to automatically add users to a group or send users an invite (or both)?

    * Does this issue happen for paying levels only or all levels (including free)?

    Any information that is unique to your setup or checkout process may help me troubleshoot this closer to your setup and debug further. Thank you for your patience and understanding.

    • This reply was modified 2 years, 11 months ago by Andrew Lima.
    Plugin Author Andrew Lima

    (@andrewza)

    Thank you for your patience, I have managed to replicate and resolve this issue. This seems to be affecting BuddyPress (and not BuddyBoss).

    Here is a pre-release that should be included in a future release – https://github.com/strangerstudios/pmpro-buddypress/pull/87

    This resolves issues for BuddyPress 10+ and we are still working through this to fully test it with a combination of plugins to ensure it works across different setups.

    Thread Starter jwrhodes2008

    (@jwrhodes2008)

    Just saw these.
    I’m currently using Buddypress

    On an old backupthe issue does not exist
    Paid Memberships Pro Version 2.6.7,
    Paid Memberships Pro BuddyPress Integration Version 1.2.6

    Current version:
    Paid Memberships Pro Version 2.7.5
    Paid Memberships Pro BuddyPress Integration Version 1.2.7

    Membership settings relating to BuddyPress groups – Are multiple groups selected or only one? Is it to automatically add users to a group or send users an invite (or both)? I am trying to get members to automatically become members of different groups based on membership signup. But multiple groups selected for one membership level and one group selected for another membership level. Both attempts failed. Invite works but this option only appears for private groups. Hidden and public groups do not appear so I can not invite members to hidden or public groups.

    * Does this issue happen for paying levels only or all levels (including free)?
    This happens to all levels including free.

    Working with Masterstudy LMS which has some issues in the past with PMPro add-ons, but their current version is installed on both my backup and staging site and the problem only occurs on the updated staging site.

    Thanks for the solution. I’ll install the fix.

    Plugin Author Andrew Lima

    (@andrewza)

    Thanks for your patience @jwrhodes2008, I see that this pre-fix was already working on your site as you applied it. Thought I’d let you know that v1.2.8 is out and includes this fix, as well as some other general fixes.

    Please don’t hesitate to reach out to us if you run into any issues.

Viewing 5 replies - 1 through 5 (of 5 total)
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