• Hello !

    I am currently using the plugin, and I would like an email to be sent to the person completing a form created with the plugin.

    It all work well except one thing: the conditionnal info i put in my mail doesn’t display right.
    When I try this usig a form directly created in sendiblue and using the iframe, the confirmation mail works fine. Why isn’t it the case with a form created with the plugin?

    Here is what is displayed in my email :

    Welcome on board!
    -
    Hello,
     
    Please click {% if ( contact.TRIAL_SD_VERSION == "ScribeDOOR for Illustrator" ) %}https://winsoft-international.com/scribedoor-for-illustrator-trial/{% elif ( contact.TRIAL_SD_VERSION == "ScribeDOOR for InDesign" ) %}https://www.winsoft-international.com/scribedoor-for-indesign-trial/{% endif %} to download your ScribeDOOR free trial.

    Any idea on why it does this?

    Thank you in advance for your help!

Viewing 1 replies (of 1 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi,

    Thanks for contacting us !

    Please provide an url link of your form made through the plugin, so I’ll make a test.

    I am looking to hear from you.

    Best Regards,

    Alexis

Viewing 1 replies (of 1 total)
  • The topic ‘Managing conditional infos on a confiurmation email’ is closed to new replies.