Manager type users are blocked by Wordfence

  • Resolved euclidesfreiresa

    (@euclidesfreiresa)


    2 years, 11 months ago

    For manager type users, wordfence is blocking these users from editing some plugins, such as, “Discount Rules for WooCommerce
    By Flycart.” When trying to make any edits, an error message appears, or ajax does not load.

    And in wordfence appears the message that a possible IP could be an intruder, and it was blocked. And even putting wordfence in learning mode, it doesn’t learn, I’ve put it in learning mode several times, and nothing happens, it always blocks for manager type users.

    And maybe it’s an error in your plugin, in the user type control.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi

    Thanks for reaching out.

    We would like to inform you that we provide privilege based on manage_woocommerce. If the user role “shop manager” has access to manage WooCommerce then the user has access to our plugin as well.
    ?
    ?Can you double-check if you have provided access to categories and products for the Shop Manager Role?

    Hope this helps!

    Thanks
    Team Flycart

    Thread Starter euclidesfreiresa

    (@euclidesfreiresa)

    Yes, it has all accesses checked.

    I’ve found that for some reason, it’s necessary that for the type of user is set to the capabilities “delete_users”, otherwise if it’s not set it gives the error.

    Hi

    Thanks for the reply.

    We would like to confirm that our plugin checks only the capabilities of manage_woocommerce.

    Can you please open a support ticket here–> https://www.flycart.org/support with elaborate details so that we can quickly have a check and assist accordingly?

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
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