Malware scanner doesn’t work
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Greetings!
All my (free) Defender modules (? is that the right word?) worked beautifully until two updates ago! I can’t say that the other modules don’t work but the Malware Scanner
definitely DOES NOT!I was hoping that when the most recent Defender update happened that the malware scanner would be back to normal but it still doesn’t work ??
I press the scan button and – in the past – I’d wait just a few seconds and it would start working.
Since 2 updates ago, I press the scan button and go and get a cup of coffee, or vacuum the house, and nothing happens, so I click the Cancel X.
When I do that, I get a blue line in the box and on the left, by the spinning wheel, it says “undefined %” and at the top of the page there is a box which says “Error during scanning”!
I took a screenshot but I see I can’t upload any photos to show you so I made a page on one of my sites and uploaded the screenshot there, fpr easy referemce.
https://www.all-about-ferrets.com/defenders-malware-scan-not-working.html
I have 2 websites and they each have a different theme, so I know it’s not that causing the problem.
I deactivated all my plugins and then reactived them one-by-one to see if it was a plugin which caused the problem, but no luck! Most of the plugins were there when the scans were working perfectly.
Can anyone please offer some advice? I am in my mid-70s and am a real technophobe so I would be unable to understand any really technical advice but any help would be very much appreciated!
Thank you in anticipation ??
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